The Cognigy acquisition isn’t just about bots – it’s about owning the CX orchestration layer of the autonomous agentic AI enterprise. NiCE announced its intent to acquire Cognigy for ~$955 million in a strategic move that should send ripples through the CCaaS and CX…
Read More NiCE Ups the Ante in CX AI – Cognigy Deal Puts Rivals on Notice
It seems every conversation touches on AI. AI is everywhere. At the same time, CIOs and CEOs are growing in their fatigue with AI conversations. Part of the problem is that vendors are adding ‘AI’ to everything and making it hard to…
Read More CIO In The Know – AI or not to AI. That is the question…and how.
Cisco launched an AI-fueled security offensive that changes how enterprises will think about XDR, SecOps, and the future of cyber defense. Cisco, well-known and respected for their network equipment including switches, routers and firewalls is facing the next era of…
Read More Cisco Just Redefined AI Security – And It’s Coming for Your Threat Stack
Yesterday, HPE announced that after 18 months in the making and with a lot of legal negotiations, they finally received DOJ approval to close the acquisition of Juniper Networks. I jumped on a briefing with the CEO’s of both HPE and Juniper…
Read More HPE closes deal with Juniper Networks and what it means for CIOs
I was on the ground this week at HPE’s annual Discover conference in Las Vegas. At the conference HPE made a slew of announcements that demonstrated a significant shift in both their direction and ultimate value to enterprise customers. In…
Read More HPE Embraces Agentic AI and Signals a Power Shift in Enterprise Ops
Google just announced Gemini CLI which brings the power of Gemini’s AI capabilities to the command line of code development. This is more than just a copilot or code generation. It is the ability to programmatically bring AI into core application development.…
Read More Google Gemini CLI takes enterprises further toward autonomous AI operations
This week, SAP held their annual Sapphire conference in Orlando. Sapphire brought together 14,000 people to see the latest SAP has to offer…and the evolution of their thinking. I’ve attended Sapphire for many years, and this year has been one…
Companies often compete in specific swim lanes or markets. Depending on the market, there are broad implications and more finer details or sub-markets. The default competitors define their space and new entrants work within the bounds set by the stalwarts.…
Read More Watch Your Flank: New Entrants Sidestep Competition
Enterprise executives aim to accelerate and differentiate their businesses by utilizing data more effectively, with AI serving as a catalyst. To enhance decision-making speed and direction, organizations must address the complexities of data governance and focus on aligning insights with core business objectives. Starting small while accelerating processes fosters greater organizational agility and performance.
The first four months of 2025 have significantly altered the CIO landscape, emphasizing the need for transformational leadership amid disruptions in AI, governance, and cybersecurity. CIOs are now focusing on data strategy and emerging AI agent discussions while grappling with complex regulatory environments. A mid-year Playbook update may be necessary to navigate these changes.
