Three Moves in 30 days: How ServiceNow is Rewriting Its Value Proposition for CIOs

ServiceNow is making significant changes that CIOs should take note of. ServiceNow’s CEO Bill McDermott is no stranger to building empires as exemplified during his tenure at SAP. In just the past 30 days, several indicators provide guidance on where ServiceNow is…

NiCE Ups the Ante in CX AI – Cognigy Deal Puts Rivals on Notice

The Cognigy acquisition isn’t just about bots – it’s about owning the CX orchestration layer of the autonomous agentic AI enterprise. NiCE announced its intent to acquire Cognigy for ~$955 million in a strategic move that should send ripples through the CCaaS and CX…

HPE closes deal with Juniper Networks and what it means for CIOs

Yesterday, HPE announced that after 18 months in the making and with a lot of legal negotiations, they finally received DOJ approval to close the acquisition of Juniper Networks. I jumped on a briefing with the CEO’s of both HPE and Juniper…

Quick take on Hashicorp Infrastructure Cloud and potential sale (UPDATED)

The last 36 hours have been very exciting for Hashicorp. Yesterday, I joined Hashicorp CEO Dave McJannett, the leadership team, employees and customers for the ringing of the Nasdaq opening bell at the Nasdaq Marketsite in Times Square, New York.…

VMware’s future post VMware Explore 2022

VMware held their annual conference a few weeks back. This conference was rebranded from VMworld to VMware Explore and held in San Francisco. While there were a number of announcements at the conference, a few things stuck out. VMware is well known…