Agentic AI personal agents are gaining traction for enhancing productivity, but they present significant risks for CIOs due to potential data breaches and malicious activities. While they can streamline workflows by accessing user data, the lack of governance and oversight raises concerns. Organizations must educate users on the associated risks and implement security measures to safeguard sensitive information.
Tag: Agentic
Is SaaS dead? The reports of SaaS’ death are greatly exaggerated.
The discussion centers on whether AI can replace Software-as-a-Service (SaaS) applications. While many assert AI will fully replace SaaS, it's more accurate to say AI may augment or improve certain SaaS functionalities. The complexity of building enterprise applications using AI, alongside governance and operational challenges, suggests that a complete replacement is improbable.
Beyond the Hype: 9 Cybersecurity Realities CIOs Must Face at RSAC 2026
Enterprises must rethink cybersecurity strategies in 2026, driven by advancements in AI and quantum technologies. The upcoming RSAC conference will highlight key areas to watch, including AI applications, network security, simplification of solutions, post-quantum cryptography, and evolving identity management. These aspects reflect the complexity and urgency of current cybersecurity challenges.
Why AI is failing in the enterprise and two ways to correct it
Enterprises face challenges proving positive ROI from AI, with only 5-25% success reported. To overcome these hurdles, two pathways emerge: embedding AI seamlessly into existing processes and providing user training. Effective adoption requires understanding user workflows and ensuring AI's integration enhances, rather than disrupts, established practices.
CIO In The Know – Continuing the Velocity – Insights That Move CIOs Forward
Happy New Year! 2026 kicks off with a bang…and a long list of subjects to cover. The CIO Playbook for 2026 is out and covers a wide gamut of topics CIOs are facing in 2026. TL;DR: It’s more than AI and technology.…
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CIO Playbook for 2026
This year’s CIO playbook is a little different from past years…and for good reason. The items in the CIO Playbook for 2025 still hold true. What has changed is something that has been evolving for some time. The way we conduct business and the…
Businesses are about to see significant leadership changes which will greatly impact tech strategy…and tech leadership
A recent LHH Executive Search study revealed that 60% of global c-suite executives plan to leave their roles within three years, citing various reasons. This leadership turnover may influence technology strategies, necessitating a shift from traditional to transformational CIOs to enhance business outcomes amid increasing pressure to leverage AI effectively.
NiCE Ups the Ante in CX AI – Cognigy Deal Puts Rivals on Notice
The Cognigy acquisition isn’t just about bots – it’s about owning the CX orchestration layer of the autonomous agentic AI enterprise. NiCE announced its intent to acquire Cognigy for ~$955 million in a strategic move that should send ripples through the CCaaS and CX…
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CIO In The Know – AI or not to AI. That is the question…and how.
It seems every conversation touches on AI. AI is everywhere. At the same time, CIOs and CEOs are growing in their fatigue with AI conversations. Part of the problem is that vendors are adding ‘AI’ to everything and making it hard to…
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HPE Embraces Agentic AI and Signals a Power Shift in Enterprise Ops
I was on the ground this week at HPE’s annual Discover conference in Las Vegas. At the conference HPE made a slew of announcements that demonstrated a significant shift in both their direction and ultimate value to enterprise customers. In…
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