CIO In The Know – CIOs face a bumpy road with a positive upside

The latest CIO In The Know newsletter discusses recurring challenges faced by CIOs, such as closing the gap between problems and solutions, evolving data center infrastructure, and the impact of AI on security and customer experience. It's a pivotal time for CIOs to innovate, adapt, and leverage AI opportunities despite increasing complexities.

CIO In The Know – What is top of mind for CIOs heading into the second half of 2026?

The latest CIO In The Know newsletter emphasizes the evolving discussions among CIOs, particularly focusing on customer experience, employee experience, and business operations. AI continues to be a relevant topic, with a shift toward balancing opportunity and risk. There's growing concern about AI-driven cybersecurity threats and an advancement in quantum computing, highlighting new opportunities and challenges for enterprises.

Agentic AI agent identity is raising critical issues for enterprises

Agentic AI encompasses complexities including agent identity, which is crucial for understanding and managing agents in workflows. Unlike humans, agents operate autonomously with different dynamics of identity, authority, and permissions. Managing agent identity and registries is essential, as demands for flexibility and governance grow in sophisticated multi-agent environments.

AWS moves further into enterprise applications with Quick, Connect Talent, Connect Decisions and Connect Health

Last week, AWS held their “What’s next with AWS” event in San Francisco. The event brought together a group of analysts, media and customers to view their new launches firsthand. In addition, the event keynote was livestreamed for those who…

The AI Hypercomputer: Why Google is No Longer “Just Another Cloud”. Key takeaways from Google Cloud Next 2026

It is 2026 and enterprise customers are looking at how to effectively leverage both AI and cloud to advance their company’s position and provide greater value to customers. This week is Google’s annual Google Cloud Next conference in Las Vegas…

The Trojan Horse in Your Inbox: Why Personal AI Agents are a CIO’s Newest Nightmare

Agentic AI personal agents are gaining traction for enhancing productivity, but they present significant risks for CIOs due to potential data breaches and malicious activities. While they can streamline workflows by accessing user data, the lack of governance and oversight raises concerns. Organizations must educate users on the associated risks and implement security measures to safeguard sensitive information.

Is SaaS dead? The reports of SaaS’ death are greatly exaggerated

The discussion centers on whether AI can replace Software-as-a-Service (SaaS) applications. While many assert AI will fully replace SaaS, it's more accurate to say AI may augment or improve certain SaaS functionalities. The complexity of building enterprise applications using AI, alongside governance and operational challenges, suggests that a complete replacement is improbable.

Beyond the Hype: 9 Cybersecurity Realities CIOs Must Face at RSAC 2026

Enterprises must rethink cybersecurity strategies in 2026, driven by advancements in AI and quantum technologies. The upcoming RSAC conference will highlight key areas to watch, including AI applications, network security, simplification of solutions, post-quantum cryptography, and evolving identity management. These aspects reflect the complexity and urgency of current cybersecurity challenges.

Why AI is failing in the enterprise and two ways to correct it

Enterprises face challenges proving positive ROI from AI, with only 5-25% success reported. To overcome these hurdles, two pathways emerge: embedding AI seamlessly into existing processes and providing user training. Effective adoption requires understanding user workflows and ensuring AI's integration enhances, rather than disrupts, established practices.

CIO In The Know – Continuing the Velocity – Insights That Move CIOs Forward

Happy New Year! 2026 kicks off with a bang…and a long list of subjects to cover. The CIO Playbook for 2026 is out and covers a wide gamut of topics CIOs are facing in 2026. TL;DR: It’s more than AI and technology.…