In the latest CIO In The Know newsletter, discussions revolve around the upcoming shifts in technology as summer ends. Key topics include AI's role in augmenting the workforce rather than replacing it, redefining metrics to focus on business outcomes, heightened cybersecurity pressures, and the need for preparedness for quantum advancements.
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CIO In The Know – AI Gets a Reality Check and Focus on the Right Metrics
The CIO In The Know newsletter highlights the evolving discourse among CIOs regarding artificial intelligence (AI), its capabilities, and associated challenges. It emphasizes the importance of aligning AI with customer experience metrics and addressing cybersecurity concerns. Additionally, it advocates for a balanced approach to automated remediation, while exploring trends toward suite-based solutions over isolated applications.
CIO In The Know – CIOs face a bumpy road with a positive upside
The latest CIO In The Know newsletter discusses recurring challenges faced by CIOs, such as closing the gap between problems and solutions, evolving data center infrastructure, and the impact of AI on security and customer experience. It's a pivotal time for CIOs to innovate, adapt, and leverage AI opportunities despite increasing complexities.
The power of the CIO network and the impact b-school innovation has on corporations with Howard Miller
In this podcast episode, Howard Miller, CIO of UCLA Anderson, shares insights on the often isolating nature of the CIO role and highlights the critical importance of networking. He discusses his journey, the integration of AI in education, and how business schools foster innovation. Miller emphasizes that successful technology leadership is about aligning with business objectives and building strong relationships.
CIO In The Know – CIOs shift thinking to economic factors, budgets and organizational impacts of AI
The latest CIO In The Know newsletter discusses the pressing challenges faced by CIOs, including economic uncertainty affecting budgeting and strategic alignment. AI's impact on organizational dynamics has intensified collaboration between CIOs and other executives, especially CHROs. The newsletter also highlights new blog posts, podcasts, and an upcoming LinkedIn discussion.
CIO In The Know – What is top of mind for CIOs heading into the second half of 2026?
The latest CIO In The Know newsletter emphasizes the evolving discussions among CIOs, particularly focusing on customer experience, employee experience, and business operations. AI continues to be a relevant topic, with a shift toward balancing opportunity and risk. There's growing concern about AI-driven cybersecurity threats and an advancement in quantum computing, highlighting new opportunities and challenges for enterprises.
The CIO runs a marathon, not a sprint with Ellora Sengupta
In this podcast episode, Tim Crawford interviews Ellora Sengupta, CIO of EverCommerce, discussing the growing importance of AI councils in organizations. Ellora shares insights on transitioning AI from concept to implementation, her leadership evolution, and managing team dynamics. She emphasizes maintaining a work-life balance while transforming business through technology.
CIO In The Know – Continuing the Velocity – Insights That Move CIOs Forward
Happy New Year! 2026 kicks off with a bang…and a long list of subjects to cover. The CIO Playbook for 2026 is out and covers a wide gamut of topics CIOs are facing in 2026. TL;DR: It’s more than AI and technology.…
Read More CIO In The Know – Continuing the Velocity – Insights That Move CIOs Forward
Counterintuitive thinking, the chief context officer and creating space with Eduard de Vries Sands
In a recent podcast, Eduard de Vries Sands, CIO of EVERSANA, discusses the evolving role of CIOs towards becoming Chief Context Officers. He emphasizes the importance of a product operating model focused on business outcomes, reducing reliance on traditional IT management, and fostering a culture of innovation and learning within teams to drive value.
How life as an inverted tree leads to technology optimism with Gaurav Singal
In this podcast episode, Tim Crawford interviews Gaurav Singal, CTO of Cantaloupe, who discusses his unique perspective on life and technology through the metaphor of an inverted tree. Gaurav emphasizes the necessity of understanding the business and customer service roles to foster innovation and balance risk with optimism, particularly in technology adoption.