The latest CIO In The Know newsletter discusses recurring challenges faced by CIOs, such as closing the gap between problems and solutions, evolving data center infrastructure, and the impact of AI on security and customer experience. It's a pivotal time for CIOs to innovate, adapt, and leverage AI opportunities despite increasing complexities.
Tag: Cloud
Is token based pricing the right model for enterprises?
CIOs face challenges in managing AI costs due to evolving pricing models, particularly token-based pricing, which varies widely across providers. This complexity hinders financial predictability. Enterprises require clearer metrics to tie expenses to value, and many are shifting workloads on-premises to gain cost control and address these uncertainties in AI spending.
IBM drives enterprise change through innovation in both AI and quantum
At IBM’s Think conference in Boston, key themes included an AI-first enterprise, hybrid cloud, and quantum technology. Engaging discussions with leadership highlighted the need for tailored tech strategies. Notable announcements featured AI tools like IBM Bob and advancements in quantum computing. Governance remains a critical focus for CIOs considering AI deployment.
The AI Hypercomputer: Why Google is No Longer “Just Another Cloud”. Key takeaways from Google Cloud Next 2026
It is 2026 and enterprise customers are looking at how to effectively leverage both AI and cloud to advance their company’s position and provide greater value to customers. This week is Google’s annual Google Cloud Next conference in Las Vegas…
Is SaaS dead? The reports of SaaS’ death are greatly exaggerated
The discussion centers on whether AI can replace Software-as-a-Service (SaaS) applications. While many assert AI will fully replace SaaS, it's more accurate to say AI may augment or improve certain SaaS functionalities. The complexity of building enterprise applications using AI, alongside governance and operational challenges, suggests that a complete replacement is improbable.
NiCE Ups the Ante in CX AI – Cognigy Deal Puts Rivals on Notice
The Cognigy acquisition isn’t just about bots – it’s about owning the CX orchestration layer of the autonomous agentic AI enterprise. NiCE announced its intent to acquire Cognigy for ~$955 million in a strategic move that should send ripples through the CCaaS and CX…
Read More NiCE Ups the Ante in CX AI – Cognigy Deal Puts Rivals on Notice
CIO In The Know – AI or not to AI. That is the question…and how.
It seems every conversation touches on AI. AI is everywhere. At the same time, CIOs and CEOs are growing in their fatigue with AI conversations. Part of the problem is that vendors are adding ‘AI’ to everything and making it hard to…
Read More CIO In The Know – AI or not to AI. That is the question…and how.
Cisco Just Redefined AI Security – And It’s Coming for Your Threat Stack
Cisco launched an AI-fueled security offensive that changes how enterprises will think about XDR, SecOps, and the future of cyber defense. Cisco, well-known and respected for their network equipment including switches, routers and firewalls is facing the next era of…
Read More Cisco Just Redefined AI Security – And It’s Coming for Your Threat Stack
HPE Embraces Agentic AI and Signals a Power Shift in Enterprise Ops
I was on the ground this week at HPE’s annual Discover conference in Las Vegas. At the conference HPE made a slew of announcements that demonstrated a significant shift in both their direction and ultimate value to enterprise customers. In…
Read More HPE Embraces Agentic AI and Signals a Power Shift in Enterprise Ops
Google Gemini CLI takes enterprises further toward autonomous AI operations
Google just announced Gemini CLI which brings the power of Gemini’s AI capabilities to the command line of code development. This is more than just a copilot or code generation. It is the ability to programmatically bring AI into core application development.…
Read More Google Gemini CLI takes enterprises further toward autonomous AI operations