The latest CIO In The Know newsletter emphasizes the evolving discussions among CIOs, particularly focusing on customer experience, employee experience, and business operations. AI continues to be a relevant topic, with a shift toward balancing opportunity and risk. There's growing concern about AI-driven cybersecurity threats and an advancement in quantum computing, highlighting new opportunities and challenges for enterprises.
Tag: employee experience
CIO Playbook for 2026
This year’s CIO playbook is a little different from past years…and for good reason. The items in the CIO Playbook for 2025 still hold true. What has changed is something that has been evolving for some time. The way we conduct business and the…
AI Agent Sprawl: Managing Opportunity and Risk in the Enterprise
AI agents are all the rage among enterprise leaders. The capabilities and potential that agents bring…especially in the era of agentic AI are significant. Companies such as Salesforce, SAP, and many others are working hard to build intelligence into their agents. Historically,…
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The CIO Playbook for 2025
It's that time of year again for our annual CIO Playbook! As we delve into 2025, the role of the Chief Information Officer (CIO) continues to evolve at a rapid pace. The digital landscape is more complex and dynamic than…
CIO In The Know – Starting 2024 with a new focus on technology
Happy New Year! Kicking off the first of this year’s CIO In The Know newsletters talking about The CIO Playbook for 2024. Bottom line: The CIO’s remit is huge! And complicated. Simplification is the key word here. Any conversation in 2023…
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The CIO Playbook for 2024
2023 was expected to be a bumpy ride as I mentioned in the CIO Playbook for 2023. It turned out much bumpier than expecting. Unfortunately, there is still a good bit of uncertainty going into 2024. The good news is that…