CIO In The Know – Shifting the conversation from AI to cybersecurity and quantum

In the latest CIO In The Know newsletter, discussions revolve around the upcoming shifts in technology as summer ends. Key topics include AI's role in augmenting the workforce rather than replacing it, redefining metrics to focus on business outcomes, heightened cybersecurity pressures, and the need for preparedness for quantum advancements.

CIO In The Know – AI Gets a Reality Check and Focus on the Right Metrics

The CIO In The Know newsletter highlights the evolving discourse among CIOs regarding artificial intelligence (AI), its capabilities, and associated challenges. It emphasizes the importance of aligning AI with customer experience metrics and addressing cybersecurity concerns. Additionally, it advocates for a balanced approach to automated remediation, while exploring trends toward suite-based solutions over isolated applications.

CIO In The Know – CIOs face a bumpy road with a positive upside

The latest CIO In The Know newsletter discusses recurring challenges faced by CIOs, such as closing the gap between problems and solutions, evolving data center infrastructure, and the impact of AI on security and customer experience. It's a pivotal time for CIOs to innovate, adapt, and leverage AI opportunities despite increasing complexities.

AWS moves further into enterprise applications with Quick, Connect Talent, Connect Decisions and Connect Health

Last week, AWS held their “What’s next with AWS” event in San Francisco. The event brought together a group of analysts, media and customers to view their new launches firsthand. In addition, the event keynote was livestreamed for those who…

CIO Playbook for 2026

This year’s CIO playbook is a little different from past years…and for good reason. The items in the CIO Playbook for 2025 still hold true. What has changed is something that has been evolving for some time. The way we conduct business and the…

CIO In The Know – AI or not to AI. That is the question…and how.

It seems every conversation touches on AI. AI is everywhere. At the same time, CIOs and CEOs are growing in their fatigue with AI conversations. Part of the problem is that vendors are adding ‘AI’ to everything and making it hard to…

Four Key Takeaways from SAP Sapphire

This week, SAP held their annual Sapphire conference in Orlando. Sapphire brought together 14,000 people to see the latest SAP has to offer…and the evolution of their thinking. I’ve attended Sapphire for many years, and this year has been one…

CIO In The Know – CIOs, Buckle Up: The First 120 Days of 2025 Just Redefined Your Roadmap

The first four months of 2025 have significantly altered the CIO landscape, emphasizing the need for transformational leadership amid disruptions in AI, governance, and cybersecurity. CIOs are now focusing on data strategy and emerging AI agent discussions while grappling with complex regulatory environments. A mid-year Playbook update may be necessary to navigate these changes.

CIO In The Know – The multiple ways AI is maturing and CIOs are shifting gears into other subjects

Starting the last two months of 2024 takes us into a maturing of the AI conversation with both vendors and enterprise alike. Investment in AI continues for both as well.  Enterprises are largely moving from an experimentation phase to finding…

Five things critical to the future of SAP and their co-CEOs

Just a few days ago, SAP announced earnings and a significant change to their CEO leadership. After a good run leading SAP, Bill McDermott is stepping down to make way for Jennifer Morgan and Christian Klein to take co-CEO roles.…