CIO In The Know – Shifting the conversation from AI to cybersecurity and quantum

In the latest CIO In The Know newsletter, discussions revolve around the upcoming shifts in technology as summer ends. Key topics include AI's role in augmenting the workforce rather than replacing it, redefining metrics to focus on business outcomes, heightened cybersecurity pressures, and the need for preparedness for quantum advancements.

Is SaaS dead? The reports of SaaS’ death are greatly exaggerated

The discussion centers on whether AI can replace Software-as-a-Service (SaaS) applications. While many assert AI will fully replace SaaS, it's more accurate to say AI may augment or improve certain SaaS functionalities. The complexity of building enterprise applications using AI, alongside governance and operational challenges, suggests that a complete replacement is improbable.

Why AI is failing in the enterprise and two ways to correct it

Enterprises face challenges proving positive ROI from AI, with only 5-25% success reported. To overcome these hurdles, two pathways emerge: embedding AI seamlessly into existing processes and providing user training. Effective adoption requires understanding user workflows and ensuring AI's integration enhances, rather than disrupts, established practices.

Lower inflation opens the door for larger 2025 IT budgets

CIOs are heading into the 2025 budget season, and all eyes are on how budgets will change and where spending will go. Let’s unpack the details and indicators that are driving the decisions. Here are a few observations. Inflation continues…