CIO In The Know – AI Gets a Reality Check and Focus on the Right Metrics

The CIO In The Know newsletter highlights the evolving discourse among CIOs regarding artificial intelligence (AI), its capabilities, and associated challenges. It emphasizes the importance of aligning AI with customer experience metrics and addressing cybersecurity concerns. Additionally, it advocates for a balanced approach to automated remediation, while exploring trends toward suite-based solutions over isolated applications.

IBM drives enterprise change through innovation in both AI and quantum

At IBM’s Think conference in Boston, key themes included an AI-first enterprise, hybrid cloud, and quantum technology. Engaging discussions with leadership highlighted the need for tailored tech strategies. Notable announcements featured AI tools like IBM Bob and advancements in quantum computing. Governance remains a critical focus for CIOs considering AI deployment.