CIO In The Know – AI Gets a Reality Check and Focus on the Right Metrics

The CIO In The Know newsletter highlights the evolving discourse among CIOs regarding artificial intelligence (AI), its capabilities, and associated challenges. It emphasizes the importance of aligning AI with customer experience metrics and addressing cybersecurity concerns. Additionally, it advocates for a balanced approach to automated remediation, while exploring trends toward suite-based solutions over isolated applications.

AWS moves further into enterprise applications with Quick, Connect Talent, Connect Decisions and Connect Health

Last week, AWS held their “What’s next with AWS” event in San Francisco. The event brought together a group of analysts, media and customers to view their new launches firsthand. In addition, the event keynote was livestreamed for those who…

CIO Playbook for 2026

This year’s CIO playbook is a little different from past years…and for good reason. The items in the CIO Playbook for 2025 still hold true. What has changed is something that has been evolving for some time. The way we conduct business and the…

Amazon re:Invent Recap – Cloud, AI, Data and more

Amazon just held their annual Amazon Web Services (AWS) re:Invent conference in Las Vegas with more than 50,000 attendees in-person with many more attending online. The conference is so large that it spans the entire Las Vegas strip from the Wynn to Mandalay Bay…

CIO In The Know – AI Fatigue is coming and what’s next

Whew! Typically the summer months are slower than the rest of the year, but this summer has been nothing but crazy busy! I attended plenty of great industry events this summer. In June, there was HPE Discover, Snowflake Summit and…

The relationship between technology and China is getting complicated

The relationship between technology and China has had its ups and downs for decades. Between geopolitical issues, Covid lockdowns and now allegations of espionage, the relationship is probably at its lowest point. Unfortunately, this is forcing companies to make significant…

How Next-Generation ERP Meets Emerging Business Challenges

The COVID-19 pandemic crisis and following economic crisis have caused companies to rethink their traditional business operations. As companies navigate new realities following the pandemic and economic crisis, they need to rethink their business strategies on multiple fronts: internal business…