CIO In the Know – Setting the tone and pace for 2023

2023 has already kicked off with a bang! First off, if you haven’t subscribed to the CIO In The Know newsletter, be sure to do so here. You can view past issues as well. Last week, I introduced the CIO In…

What can CIOs learn from the Southwest Airlines debacle?

For many US travelers, Southwest Airlines is a beloved travel partner. For stakeholders, Southwest has been one of the best-run airlines in the US for many years. In the past week, however, the airline has hit a patch of significant…

Creating value where people and tech intersect with Sharon Mandell

This week I’m joined by Sharon Mandell, the Chief Information Officer for Juniper. In our discussion, Sharon shares her perspective on how business is changing and how the role of IT is changing alongside of it. She discusses how she…

Building a technology strategy to support business transformation

Companies right and left are looking for ways to transform their business. Changes to customer demand and operational functions are key business transformation drivers. Companies need to make decisions faster and with more accuracy. In order to effectively manage business…

Navigating through business transformation with Nellson Burns

This week I’m joined by Nellson Burns, the VP of IT and CIO at Daltile. In our discussion, Nellson shares how the pandemic accelerated the company’s business transformation efforts and how this impacted customers. He also goes into what the…