The latest CIO In The Know newsletter discusses the pressing challenges faced by CIOs, including economic uncertainty affecting budgeting and strategic alignment. AI's impact on organizational dynamics has intensified collaboration between CIOs and other executives, especially CHROs. The newsletter also highlights new blog posts, podcasts, and an upcoming LinkedIn discussion.
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CIO In The Know – Continuing the Velocity – Insights That Move CIOs Forward
Happy New Year! 2026 kicks off with a bang…and a long list of subjects to cover. The CIO Playbook for 2026 is out and covers a wide gamut of topics CIOs are facing in 2026. TL;DR: It’s more than AI and technology.…
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NiCE Ups the Ante in CX AI – Cognigy Deal Puts Rivals on Notice
The Cognigy acquisition isn’t just about bots – it’s about owning the CX orchestration layer of the autonomous agentic AI enterprise. NiCE announced its intent to acquire Cognigy for ~$955 million in a strategic move that should send ripples through the CCaaS and CX…
Read More NiCE Ups the Ante in CX AI – Cognigy Deal Puts Rivals on Notice