ServiceNow’s Latest AI Power Move: What CIOs Need to Know About the Logik.ai Acquisition

How this smart CPQ integration signals a deeper push into CRM—and what it means for your tech stack ServiceNow is making significant waves with their recent AI acquisitions. Just a few weeks ago, they announced their massive $2.85 billion acquisition…

AI Agent Sprawl: Managing Opportunity and Risk in the Enterprise

AI agents are all the rage among enterprise leaders. The capabilities and potential that agents bring…especially in the era of agentic AI are significant. Companies such as Salesforce, SAP, and many others are working hard to build intelligence into their agents. Historically,…

CIO In The Know – The multiple ways AI is maturing and CIOs are shifting gears into other subjects

Starting the last two months of 2024 takes us into a maturing of the AI conversation with both vendors and enterprise alike. Investment in AI continues for both as well.  Enterprises are largely moving from an experimentation phase to finding…

Lenovo drives business outcomes with new infrastructure and edge devices

Lenovo just held their Tech World event in Bellevue, Washington where they showed how customers are solving real world problems with innovative infrastructure. The show was very well attended, and customers were highly engaged on the show floor. I had…

Infrastructure is back in vogue for enterprises driven by AI and new outcomes

Since the start of the cloud era, on-premises infrastructure took a back seat to cloud-based alternatives. Many enterprise workloads moved from corporate data centers to cloud-based alternatives including cloud hyperscalers Amazon Web Services (AWS), Google Cloud and Microsoft Azure. Not…

Welcome to the Agentic Era and the rise of humanistic interactions

A new term has entered the lexicon in 2024: Agentic. Let’s discuss what it refers to and why you should pay close attention. For the past few years, companies have transformed their business using AI and related technologies. At the…

Lumen Black Lotus Labs outlines Raptor Train bot network impacting SOHO and IoT devices

Prior to the pandemic, remote and home networks were a relatively small concern from a risk perspective. During the pandemic, this risk skyrocketed as employees were required to rely on their home network as an extension of their corporate network.…

Lower inflation opens the door for larger 2025 IT budgets

CIOs are heading into the 2025 budget season, and all eyes are on how budgets will change and where spending will go. Let’s unpack the details and indicators that are driving the decisions. Here are a few observations. Inflation continues…

Lessons learned from the CrowdStrike and Microsoft outage

By now, most in IT have heard of the global impact from the CrowdStrike software bug. Essentially, a ‘content update’, not a change in software code caused Microsoft Windows based systems to crash. The impact was incredibly swift and widespread causing…