Business · Cloud · Data

How cloud is changing the business and IT landscape

 

Enterprises around the globe are facing disruption from a number of different directions. To combat this disruption, they increasingly turn to cloud computing.

Cloud computing is the single biggest opportunity for organizations to dramatically change how their business operates through changes in their Information Technology (IT) landscape. Organizations are evaluating ways to leverage cloud-based solutions in differentiated ways. As these organizations evaluate how best to leverage cloud, there are a number of factors to consider when moving into a cloud-based world.

SHIFTING HOW WE THINK ABOUT ORGANIZATIONS

The move for enterprises leveraging cloud-based technology causes more than just a shift in technology. It also causes a shift in how we think about strategy, organization and culture. In the past, enterprises were required to build their strategy, organization and support around the entire technology platform. There were few to no other reasonable options.

In the cloud-based era, those aspects change. Today, there are mature, viable solutions that allow the enterprise to leverage alternatives. By shifting functions that are important but not strategic nor differentiated, it allows organizations to shift their focus as well.

By making this shift, organizations are able to up-level conversations and focus on business outcomes rather than technology features. These changes open the door to other shifts as well.

CHANGING THE WAY WE WORK

Two of those shifts directly impact the advantage to a business and their customers. The first shift is leverage. Cloud computing provides leverage in ways not previously feasible. IT organizations now have access to a bevy of solutions and virtually unlimited resources. Prior to cloud computing, organizations were limited in their ability to quickly scale resources and leverage new technology. For many, cost constraints were a significant limitation to potential growth.

Beyond technology, cloud provides the organization with the ability to leverage the expertise of others. As mentioned, previous methods required IT organizations to be an expert across a myriad of strategic and non-strategic areas. With cloud, organizations can focus on those aspects strategic and differentiated for their business and customers. This shifts the organization and culture to focus more directly on solutions that provide business advantage.

The second shift is speed. Unlike past options that may take weeks or months for the availability of applications and resources, cloud shortens the time to a matter of minutes. As businesses are looking for ways to respond quickly to ever-changing customer requirements, this rapid flexibility provides the organization with the ability to respond in a timely fashion.

OPENING UP NEW OPPORTUNITES

Aside from speed, cloud opens up a whole new world of opportunity for organizations. Historically, there was a minimum cost of entry for many of the more advanced systems. Unfortunately, these costs were far outside the realm of possibility for Small and Medium Businesses (SMB). With cloud, SMB organizations now have access to the same solutions as the largest of enterprises. Essentially, this levels the playing field by lowering the barriers to entry of these advanced systems.

As organizations shift toward a greater focus on customers through quicker and more accurate business decisions, so does their reliance on data. At the same time, organizations are facing an explosion of data. Traditional reporting and analytics are collapsing under the weight of this new influx of data.

To combat the data deluge, organizations are increasing their reliance on Artificial Intelligence (AI) and Machine Learning (ML) to automate the insights gleaned from the data. While AI & ML require large quantities of data, traditional solutions are simply unable to provide the resources that AI & ML algorithms require. Again, cloud computing opens the door to organizations, large and small, to leverage these advanced functions.

BRINGING IT TOGETHER

The combination of cloud-based resources with advanced functions provide organizations with new opportunities to glean greater insights much quicker than previously possible. Cloud’s leverage provides organizations the ability to shift the IT landscape to focus on business outcomes and strategic initiatives rather than deep technical expertise.

In summary, cloud computing presents not only an alternative option for technology consumption, but a required pillar for tomorrow’s business.

 

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CIO · Cloud

Three key changes to look for in 2018

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2017 has officially come to a close and 2018 has already started with a bang. As I look forward to what 2018 brings, the list is incredibly long and detailed. The genres of topics are equally long and cover people, process, technology, culture, business, social, economic and geopolitical boundaries…just to name a few.

Here are three highlights on my otherwise lengthy list…

EVOLVING THE CIO

I often state that after spending almost three decades in IT, now is the best time to work in technology. That statement is still true today.

One could not start a conversation about technology without first considering the importance of the technology leader and role of the Chief Information Officer (CIO). The CIO, as the most senior person leading the IT organization, takes on a very critical role for any enterprise. That was true in the past, and increasingly so moving forward.

In my post ‘The difference between the Traditional CIO and the Transformational CIO’, I outline many of the differences in the ever-evolving role of the CIO. Those traits will continue to evolve as the individual, organization, leadership and overall industry change to embrace a new way to leverage technology. Understanding the psyche of the CIO is something one simply cannot do without experiencing the role firsthand. Yet, understanding how this role is evolving is exactly what will help differentiate companies in 2018 and beyond.

In 2018, we start to see the emerging role of ‘Transformational’ CIO in greater numbers. Not only does the CIO see the need for change, so does the executive leadership team of the enterprise. The CIO becomes less of a technology leader and more of a business leader that has responsibility for technology. As I have stated in the past, this is very different from that of the ‘CEO of Technology’ concept that others have bandied about. In addition, there is a sense of urgency for the change as the business climate becomes increasingly competitive from new entrants and vectors. Culture and geopolitical changes will also impact the changing role of the CIO and that of technology.

TECHNOLOGY HITS ITS STRIDE

In a similar vein to that of the CIO, technology finds its stride in 2018. Recent years have shown a lot of experimentation in the hopes of leverage and success. This ‘shotgun’ approach has been very risky…and costly for enterprises. That is not to say that experimentation is a bad thing. However, the role of technology in mainstream business evolves in 2018 where enterprises face the reality that they must embrace change and technology as part of that evolution.

Executives will look for ways to, mindfully, leverage technology to create business advantage and differentiation. Instead of sitting at the extremes of either diving haphazardly into technology or analysis paralysis, enterprises will strike a balance to embrace technology in a thoughtful, but time-sensitive way. The concept of ‘tech for tech sake’ becomes a past memory like that of the dialup modem.

One hopeful wish is that boards will stop the practice of dictating technology decisions as they have in the past with mandating their organization use cloud. That is not to say cloud is bad, but rather to suggest that a more meaningful business discussion take place that may leverage cloud as one of many tools in an otherwise broadening arsenal.

CLOUD COMES OF AGE IN ALL FORMS

Speaking of cloud, a wholesale shift takes place in 2018 where we pass the inflection point in our thinking about cloud. For the enterprise, public cloud has already reached a maturity point with all three major public cloud providers offering solid solutions for any given enterprise.

Beyond public cloud, the concept of private cloud moves from theory to reality as solutions mature and the kinks worked out. Historically, private cloud was messy and challenging even for the most sophisticated enterprise to adopt. The theory of private cloud is incredibly alluring and now has reached a point where it can become a reality for the average enterprise. Cloud computing, in its different forms has finally come of age.

 

In summary, 2017 has taught us many tough lessons in which to leverage in 2018. Based on the initial read as 2017 came to a close, 2018 looks to be another incredible year for all of us! Let us take a moment to be grateful for what we have and respect those around us. The future is bright and we have much to be thankful for.

Happy New Year!