customer engagement

The CIO Playbook for 2021

Posted by Tim M. Crawfordon January 5, 2021February 10, 2021in CIOLeave a comment

The CIO Playbook for 2021. A guide for CIOs to navigate uncertainty in 2021 and beyond.

Stop serving me butter pasta. I ordered mac and cheese.

Posted by Tim M. Crawfordon July 21, 2020February 9, 2021in Business, CIOLeave a comment

Classic Boxed Mac and Cheese in a White Bowl Does this sound familiar? Those of you with little ones may relate. But it also represents to a scenario playing out right now between B2B vendors and customers…again and again. This…

Salesforce bridges the customer engagement gap for growth at Dreamforce

Posted by Tim M. Crawfordon November 15, 2017November 15, 2017in Business, Cloud, DataLeave a comment

Last week was Salesforce’s Dreamforce conference in San Francisco with a whopping 170,000+ attendees. Even so, what were the key takeaways? Today, many enterprises are either Salesforce customers and follow the space closely as it pertains to a key element…