The unique value a CIO brings to customer engagement with Colleen Berube– CIOitk #25
Introduction: This week I’m joined by Colleen Berube, the Chief Information Officer for Zendesk. In our discussion, Colleen outlines howContinue Reading
Tag: customer engagement
The customer and digital sovereignty are central to transformation with Les Ottolenghi – CIOitk #23
Introduction: This week I’m joined by Les Ottolenghi who is the EVP and CIO for Caesars Entertainment. In this episode,Continue Reading
Generating IT value by solving business problems with Mark Settle – CIOitk #12
Introduction: This week I’m joined by Mark Settle who is the Chief Information Officer for Okta. Mark has served asContinue Reading
Great employee experiences lead to great customer experiences with Ashwin Ballal – CIOitk #11
Introduction: This week I’m joined by Ashwin Ballal who is the Chief Information Officer for Medallia. Ashwin has served asContinue Reading
The CIO’s role in customer engagement with Stuart Appley – CIOitk #3
Introduction: In this episode, I’m joined by Stuart Appley. Stuart has served as the CIO for both Shorenstein and WaldenContinue Reading
Salesforce bridges the customer engagement gap for growth at Dreamforce
Last week was Salesforce’s Dreamforce conference in San Francisco with a whopping 170,000+ attendees. Even so, what were the keyContinue Reading
