Navigating through business transformation with Nellson Burns

This week I’m joined by Nellson Burns, the VP of IT and CIO at Daltile. In our discussion, Nellson shares how the pandemic accelerated the company’s business transformation efforts and how this impacted customers. He also goes into what the…

IT’s Critical Role in the Business Transformation Journey

Companies across the globe are focused on leveraging technology to drive transformation in their business. The combination of shifting customer requirements and changes in operations is driving the need to accelerate how companies conduct business and engage with their customers.…

Changing how we think about technology with Karl Mosgofian

This week I’m joined by Karl Mosgofian, the CIO at Gainsight. We discuss how the role of the CIO and IT has changed…and continues to change. Karl talks about his perspective on the CIO’s role in business transformation and customer…

Re-Imagining the Car of the Future

The automotive space is changing at a rapid clip. Much of this change is driven by a combination of changing customer requirements and new technology not previously available. With this sophistication comes complexity for the entire automotive ecosystem. In a…

How Next-Generation ERP Meets Emerging Business Challenges

The COVID-19 pandemic crisis and following economic crisis have caused companies to rethink their traditional business operations. As companies navigate new realities following the pandemic and economic crisis, they need to rethink their business strategies on multiple fronts: internal business…

The role of technology in the fan experience with Charles Sims

This week I’m joined by Charles Sims who is the Head of Technology for the Los Angeles Clippers basketball team. In our discussion, Charles starts with what his day looks like as Head of Technology for an NBA basketball team.…

Starting with the customer and working backwards with Prakash Kota

This week I’m joined by Prakash Kota who is the Chief Information Officer for Autodesk. In our discussion, we talk about how Autodesk changed from a company that shipped software to a subscription-based business. We talk about the role of…

The unique value a CIO brings to customer engagement with Colleen Berube

This week I’m joined by Colleen Berube, the Chief Information Officer for Zendesk. In our discussion, Colleen outlines how today’s CIO is different from that of the past with regards to customer engagement. She talks what the CIO brings to…