CIO In The Know – AI or not to AI. That is the question…and how.

It seems every conversation touches on AI. AI is everywhere. At the same time, CIOs and CEOs are growing in their fatigue with AI conversations. Part of the problem is that vendors are adding ‘AI’ to everything and making it hard to…

Four Key Takeaways from SAP Sapphire

This week, SAP held their annual Sapphire conference in Orlando. Sapphire brought together 14,000 people to see the latest SAP has to offer…and the evolution of their thinking. I’ve attended Sapphire for many years, and this year has been one…

CIO In The Know – CIOs, Buckle Up: The First 120 Days of 2025 Just Redefined Your Roadmap

The first four months of 2025 have significantly altered the CIO landscape, emphasizing the need for transformational leadership amid disruptions in AI, governance, and cybersecurity. CIOs are now focusing on data strategy and emerging AI agent discussions while grappling with complex regulatory environments. A mid-year Playbook update may be necessary to navigate these changes.

ServiceNow’s Latest AI Power Move: What CIOs Need to Know About the Logik.ai Acquisition

How this smart CPQ integration signals a deeper push into CRM—and what it means for your tech stack ServiceNow is making significant waves with their recent AI acquisitions. Just a few weeks ago, they announced their massive $2.85 billion acquisition…

AI Agent Sprawl: Managing Opportunity and Risk in the Enterprise

AI agents are all the rage among enterprise leaders. The capabilities and potential that agents bring…especially in the era of agentic AI are significant. Companies such as Salesforce, SAP, and many others are working hard to build intelligence into their agents. Historically,…

CIO In The Know – The multiple ways AI is maturing and CIOs are shifting gears into other subjects

Starting the last two months of 2024 takes us into a maturing of the AI conversation with both vendors and enterprise alike. Investment in AI continues for both as well.  Enterprises are largely moving from an experimentation phase to finding…

Welcome to the Agentic Era and the rise of humanistic interactions

A new term has entered the lexicon in 2024: Agentic. Let’s discuss what it refers to and why you should pay close attention. For the past few years, companies have transformed their business using AI and related technologies. At the…

Lessons learned from the CrowdStrike and Microsoft outage

By now, most in IT have heard of the global impact from the CrowdStrike software bug. Essentially, a ‘content update’, not a change in software code caused Microsoft Windows based systems to crash. The impact was incredibly swift and widespread causing…

CIO In The Know – Mapping the CIOs second half of 2024

As we start the second half of 2024, a number of items are on the minds of CIOs including AI PCs, VMware, AI and data. As if that wasn’t enough, there are incoming regulatory requirements alongside political and economic instability.…