For many US travelers, Southwest Airlines is a beloved travel partner. For stakeholders, Southwest has been one of the best-run airlines in the US for many years. In the past week, however, the airline has hit a patch of significant…
Read More What can CIOs learn from the Southwest Airlines debacle?
Companies across the globe are going through a dramatic business transformation. Customers, and the experiences they have, are driving companies to change at a rate not seen before. These transformations, however, only tell part of the story. Prior to the…
Companies right and left are looking for ways to transform their business. Changes to customer demand and operational functions are key business transformation drivers. Companies need to make decisions faster and with more accuracy. In order to effectively manage business…
Read More Building a technology strategy to support business transformation
The pandemic has pointed out a potential flaw in our strategic business thinking. It has to do with how we view profitability. It also ties to how we organize and optimize our business for success. Most companies optimize to hit…
Takeaways and areas to watch from Dell Technologies World 2020
2017 has officially come to a close and 2018 has already started with a bang. As I look forward to what 2018 brings, the list is incredibly long and detailed. The genres of topics are equally long and cover people,…
Over the past several years, the role of the Chief Information Office (CIO) has changed. If you are a CIO, do you know which type you most closely align with…or aspire to be? If you are working with a CIO,…
Read More The difference between the Traditional CIO and the Transformational CIO
While 2016 is quickly coming to a close, it offers plenty to reflect on. For the CIO, IT organizations and leaders who work with technology, 2016 offered a glimpse into the future and the cadence in which it takes. We…
Moving to a digital enterprise is not a trivial task. It is neither a journey nor a destination. The shift for an enterprise to embrace digital requires a cohesive effort on multiple levels. Technology plays a role, but only…
Read More Digital Transformation requires intimate knowledge of the business
The Information Technology (IT) organization is going through a significant transformation. The transformation itself is not only disruptive, but confusing for many of the stakeholders including IT leadership, IT staff and those outside of the IT organization. Three years ago,…
Read More Changing the language of IT: 3 things that start with the CIO
