This week's podcast features Ashwin Ballal, Medallia's first CIO, discussing the vital link between employee and customer experiences. He emphasizes the need for companies to operationalize customer experience using data while considering privacy and a strong moral compass. Ashwin highlights the evolving role of the CIO as a strategic leader in technology.
Tag: CIOitk
What got you here is not going to get you there with Sheila Jordan
This week's podcast features Sheila Jordan, CIO of Symantec and author of "You Are NOT ruining your kids." She discusses the evolving complexities of the CIO role, the importance of diversity in driving business outcomes, and her book, which aims to alleviate working mothers' guilt by presenting a positive perspective on their experiences.
IT’s secret sauce for business success with Kevin Haskew
This podcast episode features Kevin Haskew, CIO of ON Semiconductor. He emphasizes the importance of soft skills alongside technical abilities for business success in IT. The conversation touches on digital transformation, the necessity of understanding business operations, and balancing innovation with quality assurance. Haskew shares insights from his dual roles in IT and on the board of Desert Financial Credit Union.
Finding business value in unexpected places with Steve Comstock
In this week's CIO in the Know podcast, Tim Crawford interviews Steve Comstock, CBS Interactive's CIO, discussing the evolving role of CIOs from mere technologists to essential business partners. They explore the significance of humility, learning from failures, and embracing emerging technologies, emphasizing the importance of collaboration in driving business success.
Adding Value as CIO in a Digital Native World with Paul Chapman
This week’s podcast features Paul Chapman, CIO of Box, discussing the evolving role of the CIO in a digital-first world. He highlights the need for reinvention to add value through frictionless experiences and effective transformation roadmaps. The conversation emphasizes embracing innovation and building strategic partnerships within organizations to drive success.
Running IT as a customer-focused organization with Jonathan Feldman
Introduction In this episode, I’m joined by CIO Jonathan Feldman. Jonathan is the Chief Information Officer for the City of Asheville, North Carolina. One of Jonathan’s core beliefs is that you can’t run IT without being a customer-focused organization. Civic…
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What it means to be a transformational leader with Jay Ferro
In this episode of the CIO in the Know podcast, host Tim Crawford talks with CIO Jay Ferro about the evolving role of the CIO. They discuss the differences between traditional and transformational CIOs, the importance of self-awareness and adaptability, and the need for CIOs to engage strategically with the board and organization to drive meaningful change.
How a CIO Builds a Culture of Innovation with Jag Randhawa
In this podcast episode, Jag Randhawa, CIO and author of "The Bright Idea Box," discusses the role of CIOs in driving innovation, emphasizing the significance of technology and strategic thinking in business. He underscores the importance of collaboration with other leadership roles and shares insights on effective leadership and the execution of innovative ideas for organizational growth.
The CIO’s role in customer engagement with Stuart Appley
In this podcast episode, Tim Crawford interviews Stuart Appley, the Managing Director for Digital and Technology at CBRE, discussing the evolving role of the CIO in enhancing customer engagement. They explore the importance of CIOs acting as business leaders, collaborating with the C-suite, and addressing the gap between technology and customer experience, emphasizing a client-facing approach.
Spotlighting Technology Through the Curious CIO with Patrick Steele
In this podcast episode, Tim Crawford interviews Patrick Steele, an experienced CIO and current Chair of the CIO Advisory Board at Blumberg Capital. They discuss the evolving role of the CIO, the importance of business acumen, and the challenges of fostering collaboration with the C-suite. Curiosity and proactive engagement are essential for CIOs to effectively integrate technology into business strategies.