In this week's episode of the CIO in the Know podcast, host Tim Crawford interviews Ralph Loura, CIO of Lumentum. They discuss Loura's leadership during crises, the social impact on business, and evolving technology and innovation. Loura emphasizes the importance of adaptability and strategic thinking in IT amid changing circumstances, suggesting a future of increased remote work.
Tag: CIOitk
Understanding edge to the enterprise with Mark Thiele
In this podcast episode, Tim Crawford speaks with Mark Thiele, CEO of Edgevana, about the significance of edge computing in enterprise transformation. Thiele explains how edge technology enhances customer engagement, streamlines operations, and presents both opportunities and risks, particularly concerning cybersecurity. The discussion emphasizes the importance of leveraging edge for effective communication and customer experience.
The role of technology in the fan experience with Charles Sims
In this podcast episode, Charles Sims, Head of Technology for the Los Angeles Clippers, discusses his role in enhancing fan experience through innovative technology. He shares insights about working with Steve Ballmer, the balance of technology in the game, and the importance of continuous fan engagement beyond traditional game days.
Starting with the customer and working backwards with Prakash Kota
In a recent podcast, Autodesk CIO Prakash Kota discussed the company's shift from software shipping to subscription-based services. He emphasized the importance of the CIO role in digital transformation, focusing on customer engagement and collaboration with peers. Cloud and AI are pivotal in enhancing value, productivity, and employee experiences.
Leading Digital Transformation in a Financial Institution with Sangy Vatsa
In this podcast episode, Sangy Vatsa, EVP and CIO of Comerica Bank, discusses the bank's digital transformation journey, highlighting the Tech Vision 2020 initiative. Vatsa outlines the collaborative "two-in-a-box" model, rapid cloud adoption of 100 applications in nine months, and future plans for Digital 2025 amidst evolving customer needs and regulatory requirements.
Building the innovative learning health system with Aaron Miri
In this podcast episode, Aaron Miri, CIO of Dell Medical School and UT Health Austin, discusses the complexities of the healthcare ecosystem and the need for innovation. He highlights the challenges of data silos and the importance of creating a learning health system that prioritizes patient outcomes. Miri emphasizes collaboration, policy engagement, and leveraging technology to enhance healthcare delivery.
The unique value a CIO brings to customer engagement with Colleen Berube
In this podcast episode, Colleen Berube, CIO of Zendesk, discusses the evolving role of the CIO in enhancing customer engagement. She emphasizes the importance of a holistic understanding of customer experience and the need for CIOs to lead organizational changes. Berube shares insights on leveraging data and maintaining humility in leadership.
The cost of awesome – Turning CHAOS into Order with Mitch Davis
In this episode, Mitch Davis, CIO of Dartmouth College, discusses transforming IT chaos into order and fostering a change-positive culture among clients. He emphasizes the importance of delivering great experiences, enhancing diversity within IT, and positioning the role of CIO as a strategic leader rather than just a service provider.
The customer and digital sovereignty are central to transformation with Les Ottolenghi
In this podcast episode, Les Ottolenghi, EVP and CIO of Caesars Entertainment, discusses the crucial role of CIOs in strategy, execution, and value creation. He shares insights on modernizing legacy systems to enhance customer engagement, emphasizing the importance of data privacy and understanding customer behavior through technology, ultimately driving business success.
Enabling the millennial and Gen Z workforce with Wendy Pfeiffer
In a recent podcast episode, Chief Information Officer Wendy Pfeiffer discusses the evolving role of CIOs and the necessity for IT to adapt to the preferences of a workforce predominantly made up of millennials and Gen Z. She emphasizes the importance of software as an integral part of modern business while urging IT leaders to embrace diversity and revolutionary changes in technology practices.